If you wish to exchange a product you purchased, you should first contact us at +302106819911
or send your message to info@charmingpendants informing us of your exchange requirement

Returns or Exchanges will be accepted within 10 days from receipt date,
provided you inform us for the reason of the return or exchange upon receipt.

- The product must be in its original packaging (as delivered) and must not have been used.
- Shipping Costs for returns are covered by the customer.
- Also you can deliver the product to our store 30 Chaimanta Str., Chalandri, Athens.

For all the above cases the products must necessarily be accompanied by the original receipt or invoice.

Please note that defective products are those that can't unfit to wear
and NOT the products deviating from  website photographs and designs.